Refund and Return Policy

Return Policy

The parents may seek for a refund through application to the the school if

NATURE WORLD SDN. BHD. will pursue the Parent's application on a case-by-case basis and, in its sole discretion with proven evidence to the merchant, determine whether Parent's application is successful.


If you are not entirely satisfied with your purchase, you may contact our Customer Service Team Whatsapp at +6017-240 2860 or email us at to request for exchange within 7 days of your receipt of the item(s). You will need to send back the item. The relevant extra fee such as delivery fee/return fee would be bearable by parents unless item(s) sent wrongly by merchant, then merchant would bear the courier charges We will exchange for you items of equivalent or higher value. In the latter case, you'll need to pay the difference. Please note that the items for exchange must be in saleable condition. The item(s) must be returned in new and original condition with original product packaging, price tags and labels.